01ELECTRICAL & ELECTRONICS
Sensors, boards
& control
Sheet detectors, proximity sensors, switches, encoders, circuit boards and power supplies.
Heidelberg press parts · WhatsApp-first support
The press stops.
We go to work.
Find the exact component by part number, press model, photo or failure symptom. Built for printers who cannot afford to guess.
SEARCH MODE
01
Show us the problemPart number, photo or symptom
02
Human verificationMachine + component match
03
Quote & mobilizeWritten response, no cold call
CATALOG SIGNALREAL REFERENCE EXAMPLES
61.110.1431 SHEET DETECTION SENSOR ◆ M6.170.0301 IR LAMP ◆ L2.335.037 CYLINDER VALVE ◆ G2.110.1461 REFLEX SENSOR ◆ C7.170.0306 WATER PUMP ◆
01 / Complete machine atlas
Every press.
One clear path.
The complete public catalog is visible here — not hidden behind a small link row. Choose a machine to locate a problem or open its existing catalog without changing any product route.
Machine images and category names are sourced from the current public Heidel Solutions catalog. XL 75 and XL 106 use a clearly labeled XL-family reference image where a dedicated public image was not available.
02 / Visual problem locator
Point to the problem.
We’ll build the request.
No audio recording and no technical vocabulary required. Select the press, indicate where the component sits, choose what it resembles, and add a photo or short description.
PRESS ORIENTATIONFRONT → REAR
ORIENTATION VIEWSELECT A MACHINEOrientation guide only
GUIDED IDENTIFICATIONBuild a precise technical request
NO AUDIO REQUIREDWhatsApp ↗
01
02
03
04
REQUEST SUMMARY
Select a machine→Select a location→Select a component
WhatsApp opens with the machine, location, component and description already written. Attach the selected photo in WhatsApp before sending.
03 / Component navigator
Know the part type?
Start with the system.
This is not a featured-product gallery. It routes the buyer by component family and transfers that context directly into the visual problem locator.
Sensors, boards
02PNEUMATICS & AIR
Cylinders, valves
& vacuum
Air cylinders, solenoid valves, fittings, hoses, suction and pressure-control parts.
03MECHANICAL & DRIVE
Gears, bearings
& grippers
Belts, chains, bearings, gears, gripper systems, guides and mechanical assemblies.
04ROLLERS & WASHUP
Ink, water
& washup systems
Ink rollers, dampening rollers, washup blades, seals and related consumables.
05SHEET TRANSPORT
Feeder, transfer
& delivery
Suckers, sheet guides, detectors, chains and components along the paper path.
06UNKNOWN PART
Not sure what
you’re holding?
Choose the machine, point to its location and attach a photo. Technical vocabulary is optional.
These are identification routes, not inventory or availability claims. Final compatibility remains subject to technical verification.
04 / Global coordination
One request.
A world in motion.
Share the destination with your request so sourcing and delivery requirements can be reviewed from the start.
ORIGIN HUBMiami, FloridaPublished contact location
COVERAGEInternational requestsDestination reviewed per request
MAP MODEIllustrativeNot real-time shipment data
MIAMI
COORDINATION HUB
COORDINATION HUB
Worldwide coordinationILLUSTRATIVE — NOT LIVE TRACKING
05 / RFQ protocol
From downtime risk
to a verified request.
One guided flow gathers the technical context first, so your written request reaches the team clear and ready to review.
Identify
Enter a number, choose a machine, or describe the symptom.
Verify
Add photos, urgency, location and machine details for review.
Quote
Receive the quotation through the written channel you selected.
Mobilize
Approve the order and coordinate sourcing and delivery.
Built for confident decisions
Keep production moving.
Start with clarity.
Share the machine, the part, or the problem. The interface will prepare the technical request; your existing team and systems stay in control.
PART NUMBER OR PHOTOHUMAN COMPATIBILITY REVIEWWHATSAPP-FIRST CONTACT