WRITTEN SUPPORT

Contact Heidel Solutions about a part.

Send a part number, machine model, serial number or photo. We prioritize written details so the request can be reviewed without relying on a phone call.

WHAT HELPS US IDENTIFY IT

Send what you know. Technical fields are optional.

01

Part reference

Part number, SKU, label or any visible marking.

02

Machine details

Machine model and serial number when available.

03

Clear photos

The component, connector, mounting points and surrounding area.